نوفوتيل Novotel براسيلز جراند بلاس 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 2,632 أراء

نوفوتيل Novotel براسيلز جراند بلاس - Image 1
نوفوتيل Novotel براسيلز جراند بلاس - Image 2
نوفوتيل Novotel براسيلز جراند بلاس - Image 3
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الوصف

خدمات الفندق الإضافية

  • قريب جدًا من الساحة الكبرى والمحطة المركزية

  • بجوار Grand-Place ومحطة القطار المركزية

  • يمكن أن تتسع غرفنا العائلية لغاية 4 أشخاص للاستمتاع بأجواء الأطفال في نوفوتيل Novotel!

  • بوفيه إفطار شهي.

  • استمتع بخدمة WiFi مجانية عالية السرعة في الغرف والمساحات العامّة في أي وقت.

الإقامات المتوفرة لدينا

موقع الفندق

نوفوتيل Novotel براسيلز جراند بلاس

120, rue du Marché Aux Herbes
1000 بروكسل
بلجيكا

نظام تحديد المواقع العالمي (GPS):50.846302, 4.354746

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  2,632 أراء

تقييم TripAdvisor  4.0/5  3,501 أراء

2024 شهادة تميّز

The Place to Be

ملاحظة Tripadvisor 5.0/5

Camille S تقييم TripAdvisor المعتمد

The location is perfect, near everything and many restaurant options. Right next to the Smurf store, this busy hotel gets it right. Nice rooms, (ours had a view) and a terrific breakfast. The bathroom was modern and the towels and bedding were up market. Terry robes, too. If I return to Brussels, I'll return.

Dear Camille, Thank you for such a positive review. We are delighted that our central location provided you with the convenience you needed to explore the city and its numerous dining options. It brings us great pleasure to know that the room, along with its view, met your expectations and contributed to a pleasant stay. Our team takes pride in offering a comfortable and well-appointed environment, and it's heartening to hear your appreciation for the modern bathroom, upscale towels, bedding, and the terry robes provided. The breakfast at Novotel Brussels Off Grand Place is indeed a highlight, and we're glad that you enjoyed the extensive selection available. Our aim is always to provide an exceptional start to the day for our guests. Thank you once again for choosing our hotel for your stay in Brussels, and for your positive remarks. It is feedback like yours that motivates us to continue delivering a high level of service to our valued guests. It would be our pleasure to have you return on another occasion. Very best wishes, Jurgen Van der Haegen, General Manager

Excellent Service and location

ملاحظة Tripadvisor 5.0/5

MarkB2012 تقييم TripAdvisor المعتمد

This hotel is located right in the heart of Brussels and 2 mins walk from Central Station. What marks this hotel out though is the comfort of the room, airy and spacious with one of the highest and conformist double beds I’ve ever seen. An added bonus was a separate toilet and shower room, handy if you are sharing with someone who takes too long in the shower. They cater for business and tourism and everyone is made to feel very welcome. The rooms also have USB ports to charge your devices. Whatever your reason for visiting Brussels you can get to it easily from here whether walking or every conceivable method of transport on the doorstep. The majority of the main sites are within walking distant though some you may want to take the Metro. Food and drink options are plentiful in the vicinity and of course more chocolatiers than residents it seems. Highly recommended

Dear Guest, Thank you for this great review. It brings us great joy to know that our central location served you well, placing you in the heart of Brussels just moments away from both the Grand-Place and Central Station. Your compliments on the comfort of our rooms, particularly the convenience of separate toilet and shower facilities, are greatly appreciated. We are also pleased that you found our hotel ideal for both business and leisure purposes, and that our efforts to create a welcoming environment did not go unnoticed. It is delightful to hear that the in-room USB ports added an extra layer of convenience to your stay. Your mention of the easy accessibility to various transport options and the proximity to main sites, complemented by the abundance of food and drink choices and the charm of local chocolatiers, truly encapsulates the experience we strive to offer our guests. Your high recommendation is the seal of approval that motivates us to continue providing exceptional service. Once again, thank you for choosing Novotel Brussels Off Grand Place, and for your kind words. Your feedback is invaluable to us and to future guests. We look forward to welcoming you back soon. Kind regards, Jurgen Van der Haegen, General Manager

Decent hotel, in an excellent location.

ملاحظة Tripadvisor 3.0/5

zoso المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Stayed in room 318 “executive room” . Room on the small side , but that’s fairly common in Europe . Honestly couldn’t see any difference between this & a standard room apart from the coffee pod maker . Bathroom felt dated & needs an upgrade. Bed was comfortable, although pillows were thin . Soundproofing was good ,very little noise heard from outside. Big , smart TV on the wall which was excellent. Had breakfast on the last day but I wish I’d saved a few euros & gone to one of the many fine cafes nearby . Location was excellent , 3 min walk from Brussel-Centraal train station. Praise to one of housekeeping staff who was very friendly & helpful.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you found the bed comfortable and enjoyed the soundproofing of our rooms, as well as the large, smart TV. Our central location and the friendliness of our housekeeping staff are aspects we take great pride in, and we're glad they contributed positively to your experience. However, we regret to hear that the room size and the distinction between our executive rooms and standard accommodations did not meet your expectations. Our historic city center location does mean that space is at a premium, but we strive to ensure every guest has a comfortable stay. Please accept our apologies if the condition of the bathroom did not reflect the high standards we aim to uphold. While we continuously work to maintain and refresh our rooms, we appreciate your input as it helps us focus our improvement efforts. Regarding the breakfast, we understand that everyone's tastes differ, and while we offer a comprehensive buffet, we recognize that some guests may prefer to explore local cafes. We will take your feedback into consideration as we strive to enhance our offerings. We are pleased to note the positive aspects of your stay, including the comfort of our beds and the professional soundproofing, which is part of our commitment to providing a restful environment. It is also encouraging to hear that our staff's friendliness left a lasting impression on you. We look forward to maintaining these high standards and making your next stay with us even more enjoyable. We hope to welcome you back. All the best. Jurgen Van der Haegen, General Manager

Great location

ملاحظة Tripadvisor 4.0/5

EggEaster تقييم TripAdvisor المعتمد

Lovely hotel in fabulous location for all tourist sights in walking distance. There is a lovely little pool and two steam rooms which are great to use. Our room, 203 was very spacious and faced the back of the hotel where there is a lot of construction work going on therefore we were woken at 6:45 with loud noise-take ear plugs. Bar service was good. I hadn’t booked breakfast but decided to have it on our last day and was charged €25 per person, this is incredibly overpriced although there is a great choice it’s too expensive. Would recommend hotel tho

Dear Easter, Thank you for taking the time to share your comments. We are delighted to hear that you found our location to be excellent and well-suited for exploring the tourist sights within walking distance. It is also gratifying to know that you enjoyed the amenities offered by our hotel. We regret to hear that you experienced disturbances due to noise from the construction work nearby. We understand that such inconveniences can impact the comfort of our guests, and we apologize for the early morning disruption. The hotel is committed to ensuring a peaceful environment, and while the construction is beyond our control, we strive to provide any assistance we can to mitigate the noise impact. Your compliments regarding the bar service are much appreciated, and we are pleased that you enjoyed this aspect of our hospitality. Concerning the breakfast cost, we aim to provide a wide variety of high-quality options to ensure a great start to the day for our guests, and we apologize if it did not meet your value expectations. We will take your feedback into consideration as we continuously work to balance quality and price. We hope to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

Executive Room with Superior Room's Bathroom

ملاحظة Tripadvisor 3.0/5

savonarie تقييم TripAdvisor المعتمد

Booked two Executive Room (not Superior Room) as I prefer modern bathrooms. After reading another traveler's experience of his Executive Room having a Superior Room bathroom, I emailed to the hotel to ensure this does not happen to both of my reservations. The hotel response was "it depends on availability when you check in" (hmmh). At check-in (checked in at 1pm), I asked if the Executive room has the right bathroom (I even showed a photo of the bathroom on the hotel's website), the hotel staff said "Yes, you booked the best room in the hotel". When I opened the doors of the 2 Executive Rooms, both Executive Rooms have Superior Room's bathrooms! I gave up and just lived with it because I do not believe the hotel and their staff get it. If these hotel staff shopped at an online site and got a different product, would they be ok with it? Definitely do NOT spend more money booking their Executive Rooms for the modern bathroom. Do not trust this hotel's website photos.

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We are delighted to hear that you found our location to be impeccable and appreciated the high standards of sleep quality and cleanliness we uphold. We sincerely regret to hear about your experience regarding the bathroom facilities in the Executive Rooms. Please rest assured, our aim is to consistently deliver precise and clear information to all our guests. We regret any confusion that may have arisen from our communication prior to your stay. We appreciate your feedback as it allows us to understand areas where we can improve. Furthermore, we are taking note of your comments on staff communication and reservation handling. It is always our primary goal to provide exceptional service, and we are saddened to know that we did not meet your expectations in this regard. Lastly, we hope that, aside from the concerns raised, you were able to enjoy the other amenities and services provided during your stay. We hope to welcome you back again soon. Best wishes, Jurgen Van der Haegen, General Manager

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